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- How Travel Insurance Helps
- Disembarking The Body
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- The company did not release additional details about the death on the Ultimate World Cruise
- How Do Cruise Lines Help Family and Friends?
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- Passenger dies after falling from cruise ship balcony onto lower deck, company says

A passenger on Royal Caribbean International’s nine-month Ultimate World Cruise has died. Immediately after the incident, the ship was redirected back to its starting port, in Miami, Florida. “Our hearts and thoughts are with this person’s loved ones,” the statement said.
Cruise Passenger Dies After Tour Boat Sinks in Nassau - Royal Caribbean Blog
Cruise Passenger Dies After Tour Boat Sinks in Nassau.
Posted: Wed, 15 Nov 2023 08:00:00 GMT [source]
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"This passenger went over their balcony onto a lower deck, and despite receiving immediate medical attention, has passed away." Operation Rising Star is initiated immediately after medical staff confirm a death on board. Crew members ensure the deceased is handled with respect and care, involving the medical team and security personnel who work together to transfer the body to the ship’s morgue. On standard Caribbean sailings, remains are often kept in the cruise ship morgue until the vessel returns to the United States, where a death certificate can be issued by the local medical examiner's office.
Disembarking The Body

The cruise line’s Valiant Lady ship was en route to Roatán, Honduras, when staff announced there had been a “medical emergency” involving a passenger. “This passenger went over their balcony onto a lower deck, and despite receiving immediate medical attention, has passed away,” a Virgin Voyages spokesperson said in a statement. In April, a passenger was killed after they fell off a Virgin Voyages cruise and landed on the ship's lower deck.
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Cruise Passenger Dies in Sinking of Bahamas Excursion Boat - The Maritime Executive
Cruise Passenger Dies in Sinking of Bahamas Excursion Boat.
Posted: Tue, 14 Nov 2023 08:00:00 GMT [source]
A woman on a cruise ship out of Miami died after falling from a balcony on the boat Sunday and reportedly landing on another passenger. Many cruise ships give a secret code to protocol for handling a passenger’s death, “Operation Rising Star.” This secret code word on cruise ships provides discretion and privacy to the individual. Crew members use the secret code to communicate without causing distress to other passengers and giving respect and privacy to the deceased.
Despite the sad nature of such events, life on the ship continues for other passengers. Cruise ships often have counselors or chaplains available to provide support and help manage the emotional impact on passengers and crew. It may also be the case that the cruise ship has to miss port spots or that the ship is held and guests are unable to disembark. If travel insurance has been purchased then the cruise line/passenger in question would be in touch with their insurance provider.
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Cruise ship morgues are typically located on lower decks, near medical facilities, to ensure easy access by medical staff while remaining out of sight and inaccessible to passengers. Some cruise lines will have ministers or specially trained people on board who are able to talk to the family and try to help wherever possible. Some cruise ships even have small chapels for those who want to use it. Bodies can be stored in shipboard morgues as needed, though not for much longer than a week.
The passenger was sailing on Royal Caribbean's Allure of the Seas from Port Canaveral, Florida, to Nassau, Bahamas, a source told BI. Local time, according to the video, when he said that the cruise line was "deeply saddened" that a passenger had fallen and died. The ship was back in Miami early Sunday and has since set sail again with an adjusted itinerary; Roatán is no longer a destination. The vessel will head for Cozumel rather than Costa Maya on Wednesday, says the spokesperson. The passenger, who has not been identified, fell onto another person, Insider reported. The spokesperson for Virgin Voyages said in their statement that the second person was not seriously injured.
Passenger dies after falling from cruise ship balcony onto lower deck, company says
The size of a cruise ship morgue varies, but most can accommodate three to six bodies, though the largest cruise ships can hold up to ten bodies. The size does vary by cruise line but the majority are able to hold at least 3 bodies. The special codes are designed so that they can be announced over the tannoy without guests knowing what they mean and getting worried.
"Despite their efforts, the passenger was pronounced deceased on the ship." A Virgin Voyages cruise ship returned to its Miami port Sunday after a passenger fell from a balcony and onto a lower deck, killing them. A Virgin Voyages passenger died after falling from a balcony on the line's Valiant Lady ship, the cruise line said Monday. Virgin Voyages confirmed that the cruise ship was "immediately redirected back to Miami" after the incident. The company also said it is working closely with local officials as an investigation gets underway into the circumstances surrounding the passenger's death.
The ship had been set to debut at PortMiami in April 2020 but was delayed because of the COVID-19 pandemic. "We are saddened to learn of the passing of a guest and our hearts go out to the family. Out of respect for them, we won't provide any further comment," Royal Caribbean told BI. He added that Virgin Voyages has offered passengers "100 percent future cruise credit."
In August, a crew member was killed after falling overboard from a Viking Cruises ship. A passenger was killed after an incident on a Royal Caribbean cruise ship on Saturday, the cruise line told Business Insider in a statement. Authorities are investigating the death of a passenger who fell from a balcony to a deck while on a cruise ship on Sunday.
Similarly, the code word “Operation Bright Star” is a secret code that refers to serious medical emergencies requiring immediate medical attention. The design and operation of these morgues are strictly regulated to meet maritime and international health standards. For example, the morgue is separated from food storage areas, a mandatory health regulation to prevent cross-contamination. If the cruise is from the US and there is suspected foul play the FBI will be called in to investigate. If the cruise is in another country the appropriate team will be called in to investigate.
The prevalence of heart attacks as a leading cause of death isn’t surprising, given the higher average age of cruise passengers. The stress of travel, excitement, and perhaps the physical activity involved in participating in various ship activities can exacerbate these conditions. However, the actual number is likely much higher as not all cruise lines or countries share death statistics.
The cruise line’s Serenade of the Seas ship is currently operating the 274-night sailing, which will visit more than 60 countries and marks Royal Caribbean’s first world cruise. Videos about the sailing proliferated on TikTok following its December departure from Miami, with guests sharing clips from their trip and other users recapping apparent “drama” a la reality TV. The original video has been deleted but was reposted by another user on Sunday, though it was unclear when the passenger died. Larson was not immediately available for an interview and the Royal Caribbean spokesperson did not share any details about the passenger's identity. In recent years, several cruise passengers have died while snorkeling during island expeditions. In September, an American passenger on a Royal Caribbean cruise was killed after being attacked by a bull shark while snorkeling in the Bahamas.
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